30 Day No Quibble Guarantee - We will refund or exchange all products returned within 30 days of the purchase date if unopened and in perfect resalable condition.
Fault Guarantee Policy
30 Day Fault Guarantee - In the unfortunate event that an item is faulty, please send it back within 30 days and we will send you a replacement. Please contact us and request our Free Post address for returns this way you can return the faulty items with no cost.
Every effort has been made to reproduce the colour of each item as closely as possible but due to the internet and colours being displayed differently by different monitors the colour can not be 100% guaranteed.
Shipping and Delivery Policy
We are a UK company but we offer worldwide shipping. If you are ordering from outside the EU tax will be deducted upon checkout
UK FREE Shipping - If your order is 25 Pounds or over, then we will pay for your shipping ourselves as a thank you for your custom (UK only).
All orders before 3pm will be processed the same day.
Lost Parcels - If a parcel is lost we will not be able to offer a replacement until 15 working days after the dispatch date. This is because we have to advise the Royal Mail and try and locate the items.
Registered Credit Card Address - Please make sure you use the registered card address as the primary address for delivery purposes as orders may be cancelled if the address does not match.
Order Confirmations - When an order is made, you will be sent an e-mail confirming receipt of your order to the e-mail address you provided. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions of Sale
Signature required on Delivery - A signature will be required on delivery of the goods for all orders so we know that you got it. Please could you make sure someone will be available to sign for parcels on delivery. We have to charge postage to resend returned parcels.